ELCAS Approved Training Provider

Serene Safety is an ELCAS approved learning provider based in Norwich, Norfolk. If you are serving in the UK Armed Forces or have left the services, you may be able to put your Enhanced Learning Credits towards a NEBOSH qualification with us — and turn your service experience into a recognised civilian health and safety career.

ELCAS Approved Learning Provider — Provider ID: 14580

Delivered from Norwich, across Norfolk and East Anglia, and virtually throughout the UK.

What is ELCAS?

ELCAS — the Enhanced Learning Credits Administration Service — administers the Ministry of Defence’s Enhanced Learning Credits (ELC) scheme. The scheme promotes lifelong learning among Armed Forces personnel by contributing towards the cost of learning that leads to a nationally recognised qualification.

Crucially, ELC funding can only be used with providers who are on the approved ELCAS register, and only for qualifications at Level 3 or above on a recognised national framework. The NEBOSH National General Certificate sits at Level 3, which makes it one of the most popular routes for service leavers moving into health and safety.

Am I eligible?

You may be able to claim Enhanced Learning Credits if you are:

  • Currently serving in the UK Armed Forces (Regular or Reserve), or
  • A former member of the Armed Forces within the eligible claim window after discharge

You must also have registered for the ELC scheme and accrued the required qualifying service before you can make a claim. Eligibility, service thresholds and claim windows are set by the MoD and can change — always confirm your personal entitlement with your Education Staff or directly with ELCAS before booking.

How much funding can I get?

ELC is paid at one of two tiers depending on your length of qualifying service, and you can normally make up to three claims in total (one per financial year):

LOWER TIER

Up to £1,000 per claim

For those who have completed the lower qualifying period of eligible service.

HIGHER TIER

Up to £2,000 per claim

For those who have completed the higher qualifying period of eligible service.

YOUR CONTRIBUTION

Minimum 20%

ELC covers up to 80% of the course fee. You pay the remaining balance, which we can invoice separately.

Funding tiers and caps are set by the MoD. Please confirm the current rates and your own entitlement at the official ELCAS website.

ELCAS eligible courses at Serene Safety

The following NEBOSH qualifications are the courses our ELC learners most commonly fund. All are delivered by experienced tutors, in our Norwich classroom or virtually via our own Microsoft Teams environment.

NEBOSH • 10 DAYS • LEVEL 3 NQF

NEBOSH National General Certificate

The gold-standard health and safety qualification and the most popular ELC-funded route for service leavers. Qualifies you for IOSH Graduate membership.

View Course
NEBOSH • 3 DAYS

NEBOSH Health & Safety at Work Award

A NEBOSH-accredited foundation qualification — a solid first step if you are new to health and safety.

View Course
NEBOSH • HSE CERTIFICATE

NEBOSH HSE Certificate in Incident Investigation

Practical incident investigation skills that transfer directly from a service background into civilian safety roles.

View Course

How to book and claim, step by step

Using Enhanced Learning Credits is straightforward once you know the order things happen in. The single most important rule: your claim must be approved before your course starts — ELC cannot be claimed back retrospectively, so please talk to us before you pay for anything.

You will need our details for your claim form:

Serene Safety Ltd · ELCAS Approved Learning Provider · Provider ID 14580

  1. Check you are eligible and have a claim available. Speak to your Education Staff, Single Service Representative or Service Resettlement Adviser. They will confirm you are registered for ELC, which tier you are on, and how many of your three claims remain.
  2. Choose your course and date with us. Browse our upcoming course dates or get in touch and we will help you choose the right qualification and a date that fits around your service or resettlement.
  3. Ask us for a written quote. We will send you a quote showing the course title, dates, the full fee and our ELCAS provider ID (14580) — everything the claim form asks for. Ask us at this point and we will provisionally hold your place while your claim goes through.
  4. Submit your ELC claim. Apply through your chain of command or the ELCAS portal at least 25 working days before the course start date. Late claims are the single most common reason funding falls through, so give yourself more time than you think you need.
  5. Receive your approval letter (your CAN). Once approved, ELCAS issue a Claim Authorisation Note — the letter of approval confirming how much funding has been granted. It is issued to you, not to us.
  6. Send us your CAN and confirm your place. Forward it to us and we will confirm your booking and invoice ELCAS directly for the funded portion. You pay us only your personal contribution (a minimum of 20% of the fee), which we invoice separately so the split is completely clear.
  7. Attend, qualify, and we close the claim. Complete your course with full tutor support. We confirm your attendance and completion back to ELCAS to close out the claim, and your NEBOSH certificate follows in the usual way.

Not sure where you are in that process, or already have a CAN in hand? Send us a message or call 01603 975536 and we will pick it up from wherever you have got to.

Why service leavers choose Serene Safety

  • NEBOSH Gold Learning Partner — the highest NEBOSH partner tier.
  • Small cohorts and real tutor access — you are not a number on a webinar.
  • Classroom in Norwich or fully virtual — study around resettlement, posting or relocation.
  • One-to-one coaching and exam preparation included as standard.
  • Career-focused — we help you translate service experience into the language civilian safety employers recruit for.

Frequently Asked Questions

Yes. Serene Safety is registered with ELCAS as an approved learning provider (Provider ID: 14580), which means you can use your Enhanced Learning Credits towards eligible qualifications with us.

Yes. The NEBOSH National General Certificate is a Level 3 qualification, which meets the ELC requirement for learning at Level 3 or above. It is the most common course our ELC learners fund.

ELC covers up to 80% of the course fee, up to your tier cap. You are required to contribute at least 20% yourself. We can invoice your contribution separately so it is clear exactly what you owe.

You should submit your ELC claim at least 25 working days before your course start date. ELC cannot be claimed retrospectively, so please do not book and pay in full before your claim is approved — talk to us first and we will hold your place where we can.

A Claim Authorisation Note (CAN) is your letter of approval. Once ELCAS approve your claim they issue it to you directly — not to us. Forward it on to us and we will confirm your place and invoice ELCAS for the funded portion, leaving only your personal contribution to pay.

In many cases yes, provided you registered for the scheme while serving and you are still within the eligible claim window after discharge. Check your personal entitlement with ELCAS, as the window is set by the MoD.

Yes. Our classroom courses run in Norwich and across Norfolk and East Anglia, and we deliver the same qualifications virtually to learners anywhere in the UK — useful if you are still serving or relocating during resettlement.

Ready to use your Enhanced Learning Credits?

Tell us which course you are interested in and we will send you a quote with everything you need for your ELC claim.